Oval Working Desk

Payment Methods
We accept all major credit and debit cards as well as installments through VISA, MasterCard, American Express, Discover, Diners Club as well as, ShopPay and Google Pay Express Checkout.

Shipping

Upon receiving your order, we require a processing time of 1-3 business days to prepare and package your items for shipment. Please note that this processing time may vary during peak seasons or special promotions. The estimated delivery time is approximately 4-8 business days includingprocessing time of 1-3 business days. Please keep in mind that factors such as customs clearance and unforeseen circumstances may impact delivery times, but we strive to ensure the fastest delivery possible. DHL or Fedex tracking will be emailed to customer when item is shipped.
It is customers' responsibility to track items and monitor delivery.
Wrong address provided by customer may result in item getting shipped back to us, if that happens customer will be responsible for all back and forth shipment charges.
We need a phone number at the checkout to make the shipping and delivery more seamless. (please contact us before buying if any of this is a concern for you.)

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@prwfurniture.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. The buyer is responsible for return and exchange shipping fees.

You can always contact us for any return question at support@prwfurniture.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since the return was approved, please contact us at support@prwfurniture.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

If you have any further questions or concerns regarding our refund policy, please don't hesitate to reach out to us at support@prwfurniture.com.